Class Action Lawsuits
We represent consumers in both individual cases and as classes against companies that mistreat them.
We represent consumers against companies engaging in deceptive or unfair practices. The law requires that businesses deal with their customers fairly and truthfully, and we enforce it. We sue to stop consumer abuses and level the playing field.
Join a group of individuals looking for justice against a company or corporation.
We’re advocates for you when you’ve been taken advantage of by dishonest brokers.
Too many companies mislead customers to make a sale, we’re here to hold them accountable.
Warranties are promises to customers. We make sure that promise is kept.
Companies selling you dangerous products that should have been safe need to be held responsible.
We pursue vehicle dealers that fail to provide title and registration documents in a timely manner to their customers.
Banks are obligated to refund fraudulent transfers from your account. Our law firm can represent you in case your bank doesn't follow the law.
Learn more about the types of claims we pursue and the misleading tactics used by unscrupulous companies.contact us now
It depends on the reason. But as consumer protection lawyers, we run into a common situation where banks flag your account for potential fraud for some reason and freeze it—but then when you try to prove who you are, they run you in circles. If your bank has frozen your money and won’t let you […]
One of the worst things that can happen in the middle of summer is having your air conditioner go out. And it always seems to happen then. You’ve spent hundreds of dollars on it, and you need it to work. If you have a warranty—maybe from the manufacturer, maybe from whoever installed the air conditioning […]
If you’ve disputed a charge on your debit card, you have rights created by federal law. Banks had such a bad track record with helping consumers that Congress had to step in, and they created the Electronic Funds Transfer Act (EFTA), which applies to debit card accounts (but not credit cards). Usually this happens when […]
Our law firm helps consumers stop debt collectors from harassing them. We have offices in Duluth, Georgia, where attorney Cyclone Covey (yes, real name) leads our Atlanta practice. If you’re being harassed by debt collectors, we may be able to help. Call us at 657-845-3100. We don’t charge for consultations and don’t charge to review […]
Santander Consumer USA is a financing company that provides new and used car loans and other automotive financing. They’ve had legal issues before, and most notably Santander settled a $550 million multistate investigation by various state attorney generals into their subprime lending practices, including the attorneys general of California and Georgia. But like a lot […]
If you’ve stored your belongings in a storage facility and they’ve been damaged, stolen, or even auctioned off, you may have legal options. Our firm may be able to help. We’ve represented people against self storage companies before, and we may be able to help you get compensated for your loss. If you have […]
NOTE: We are unfortunately currently not taking oil change cases due to high caseloads, but we are leaving up this page for informational purposes. If your car has been damaged by an oil change, you have legal options. We’ve represented people who go in for a simple oil change and come out with an engine […]
If you’re thinking of suing Wayfair, you may not be able to go to court – you may have to go to arbitration instead. Wayfair has an arbitration agreement in their contract, at least as of the most recent version from January 2020. That contract requires customers to either go to small claims court, or […]
One new tactic that some less scrupulous loan companies have started using in recent years is sending people checks—real checks that you can actually cash—in the mail. These aren’t just the kind of promotional checks you might be used to (the ones that say they’re void, or are a teaser to try to get you […]
Most solar panels come with warranties. Our attorneys are experienced in handling lawsuits to enforce consumers’ warranty rights, including cases involving residential solar power systems. If you’ve tried to get a company to repair your solar panels under a warranty but they’ve refused, call us at 657-845-3100. We may be able to help. We don’t […]
Our law firm is experienced in representing consumers in lawsuits involving residential solar power systems. Often companies involved in selling solar panels to consumers don’t treat their customers properly. Sometimes they damage people’s roofs while they’re installing the panels. Sometimes they sell the entire residential solar system to a company you’ve never heard of – […]
If you’ve been contacted by Sandia Resolution Company LLC (or sued by them) you may be wondering who they are. Sandia is a company that buys packages of debt from other companies, and then tries to make money by collecting those debts from consumers. They’re based out of New Mexico, but they may be trying […]
A refrigerator is a big purchase. You’ve spent hundreds of dollars on it, and you expect it to work. The manufacturer usually provides a warranty—but sometimes, even when the fridge breaks, they won’t fix it. Our attorneys have handled lawsuits involving broken refrigerators, and we may be able to use warranties to make sure you […]
At Kneupper & Covey we regularly represent people who have problems getting a company to repair or replace a product under a warranty. That’s especially frustrating when the entire product you paid for was the warranty itself. Home warranties are sold by a lot of companies, but one of the biggest ones is a company […]
If you’ve been sued out of nowhere by a company called Midland Credit Management, you’re not alone. This company is one of a group of companies that are some of the biggest “debt buyers” in the United States. The “debt buyer” business model works like this: companies will buy up large numbers of debts, sometimes […]
Let’s say you’ve bought a car at a dealership. You’ve even driven off with it. But months and months go by, and they still haven’t given you the title, and you still can’t register it in your name. That’s not normal, and it’s not OK. Most states have a time limit for how long car […]
Vroom is a car dealer that sells cars online, advertising that you can complete the entire purchase process with them on the Internet. But the company has over 2,000 complaints to the Better Business Bureau, and the BBB has even issued an alert about the company. If you’ve bought from Vroom and had a bad […]
Portfolio Recovery Associates LLC (which also goes by PRA Group, Inc., its parent company) is one of the biggest “debt buyers” in the entire United States. The first time you hear about them may be when they’re trying to collect a debt from you, and you might be wondering who they even are. Their business […]
One of the most common car dealer scams—to the point that a lot of dealerships do this on almost every sale—is called the Yo-Yo financing scam. It’s also been called a “spot delivery” scam or a gimme-back scam. It works just like a Yo-Yo does: the car dealer gives you the car and tells you […]
Carvana is one of the biggest online retailers of cars. But they’ve also racked up a number of complaints about their business practices and the cars they sell on the Better Business Bureau website—and in most states, consumers are protected by lemon laws from car dealers that break the rules. Even aside from lemon laws, […]
You’ve probably heard of a “lemon law” – laws that protect people who buy new vehicles if they end up with a lemon, or a new car that has a defect in it. Many states have buyback provisions in their lemon laws, which means that the dealer or manufacturer has to buy the car back […]
If you’ve had a problem with SunPro Solar, you have legal rights. You may be able to sue—or you may have to go to arbitration—but either way, our lawyers can help you if you’re having issues with them. The company has racked up a number of Better Business Bureau complaints, and our lawyers are experienced […]
The Internet is flooded with complaints from people who are having vehicle registration issues after they bought a car from Vroom. These people claim the company is failing to give them the title to the car for months on end – and some of them say Vroom never even had the title to begin with, […]
Kneupper & Covey’s pursuit of justice for consumers who bought cars from Vroom is making the news: Action 9, a news station in Charlotte, recently interviewed Cyclone Covey regarding the firm’s mass arbitration on behalf of more than 200 victims of Vroom’s deceptive trade practices. Many consumers have bought cars from Vroom, only to find […]
If you’re in the cryptocurrency space, you’ve probably heard the horror stories about what can happen with cryptocurrency exchanges. Ever since Mt. Gox that’s been a well-known risk. But crypto exchanges are still popular as a entry point into trading cryptocurrency, and they portray themselves as a safer, easier alternative to all the risks that […]
Celsius Network has been in the news recently for halting withdrawals of cryptocurrencies on its exchange—even though it advertises unequivocally on the main page of its website that you can “access your coins whenever” and that you can “swap or withdraw your crypto at any time, with no fees.” So if you’ve had your withdrawals […]
UPDATE AS OF 7/14/2022: Celsius Network has now filed for bankruptcy. We are evaluating the filings, but the next step for anyone who had currency on the network will be filing what is called a proof of claim. The due date is generally 90 days after what is called a “341 meeting,” or a meeting […]
Attorney Cyclone Covey was recently interviewed by Channel 2 News Atlanta (ABC) about Kneupper & Covey’s mass arbitration against Vroom, an online car dealer, over title & registration issues. Kneupper & Covey is pursuing justice on behalf of more than 200 consumers who bought cars online, but had trouble getting their title & registration from […]
Usually you actually will have to do something called arbitration instead of a lawsuit: Diamond Resorts generally includes an arbitration clause in its contracts. Virtually every company does this these days. An arbitration clause requires you to bring any legal claims you have before an arbitrator, not a court. Arbitration is kind of like a […]
Many people who end up in timeshare contracts decide at some point that they want out. There can be many reasons for this, ranging from fraud by the salespeople who sold it to you down to simple changes in life circumstances where you don’t have enough money to pay for it anymore. One thing many […]
If you’re looking to cancel a timeshare with Diamond Resorts, the first (and most important question) is: how long ago did you sign the contract? If it was recently, and you decide you want to cancel, you need to act now. Because of state laws, most timeshare contracts have what is called a “cooling off” […]
Timeshares are notoriously hard to get out of. They’re designed to be lifetime contracts that never end. Many of these companies, however, have been accused of shady sales practices. Diamond Resorts is one of those companies—for example, it settled an action by the Arizona Attorney General in 2016 by entering into an “Assurance of Discontinuance.” […]
With most timeshare companies, the answer is no—unless you happen to still be in a “cooling off” period that lasts for just a few days. If you only recently bought your timeshare, you might be able to rescind the contract (which means to cancel it). But that period will be very short, and you need […]
Welk Resorts is a timeshare company originally founded by TV star Laurence Welk. The company was sold to Marriott and is being rebranded as Hyatt Residence Club. But lots of people still have timeshares with them from the decades they’ve been operating. What do you do if you want to get rid of your Welk […]
One of the big things timeshare owners who’ve gotten treated badly are often afraid of is that their children will be saddled with the burden of maintenance fees when they die. Unfortunately, this is often used not only as a scare tactic by the timeshare companies but also by some “timeshare exit” companies. The timeshare […]
Created originally by Laurence Welk, Welk Resorts was a timeshare company that has now merged with Marriott. If you still have a timeshare it’s now part of Hyatt Residence Club. So what if you’re not happy and you want to cancel the Welk timeshare you bought? Some people have reported problems with Hyatt on the […]
If you bought a timeshare from Welk Resorts and weren’t told the truth during the sales presentation, or they haven’t performed under the contract like they promised, you may be able to file a lawsuit. And you may be able to get out of your Welk timeshare. Welk Resorts isn’t operating as a separate company […]
If your money is locked up with Direct Express, or they won’t give you access to it, or there has been some kind of fraud or hacking of your account, you may feel totally helpless. Some people report difficulty even getting a hold of the company to complain about it. So what can you do […]
ABC News Atlanta has interviewed attorney Cyclone Covey regarding a recent win by Kneupper & Covey in a lawsuit involving wrongful eviction and damage to a brother and sister’s credit score. The court imposed $52,000 in sanctions in a contempt award to make sure that the credit repair actually happened. Kneupper & Covey represents consumers […]
A Kneupper & Covey client’s suit against Vroom has been featured in a NJ.com news article, which walks through what can happen to people who don’t get the title to their cars. Two years after purchasing the car, the client still does not have the title and registration – and the car is sitting in […]
Wyndham Resorts operates Club Wyndham, which is one of the biggest timeshare companies around. They also operate a number of regular hotels, which may confuse people somewhat about the brand. And various related companies can be involved in the timeshare sale even if it’s all under the Wyndham brand. For example, if you bought a […]
People who get stuck in timeshares often end up feeling hopeless. Many of them have been outright scammed. The salespeople in the industry are notoriously high pressure, and notoriously dishonest. Victims report thinking that they were going on a free vacation, only to not be given the key to their room until they sat through […]
If you’re trapped in a timeshare, you’re probably wondering what your options are. And you’ve probably seen a lot of companies on the Internet claiming they can get you out of a timeshare will various methods. The first thing to understand is there’s a lot of misinformation out there about this, and it’s on purpose. […]
Let’s say you’re in a timeshare, and you found out it wasn’t the deal you were promised. Like millions of other people, you thought you were getting a free vacation—and all you got was a day-long sales pitch. You were promised the moon, and told how great your life would be with a timeshare. Maybe […]
Lots of people run into problems where they need a lawyer. Here are a few tips on how to find an attorney to help you with your legal issue. Civil or Criminal? The practice of law is generally divided into Criminal and Civil. Criminal usually means the police, sheriff, FBI, etc. are involved and you […]
If you have had trouble cancelling your Macy’s Beauty Box subscription and you live in California you may have a claim for a violation of California’s Automatic Renewal Law and other California consumer protection statutes. Click Here to see if you might have a claim. Several Redditors have reported difficulty in cancelling their Macy’s Beauty […]
Websites routinely use “session replay” scripts to monitor and record their visitors’ clicks, scrolling and typing. This type of recording can be fully ethical and legal in if it’s fully disclosed and consented to. But if a website is using a third-party company to record data about Pennsylvanians’ usage of the site without their consent, […]
Session replay scripts enable companies to track every move that users to their website make: what they type, what they click, where their mouse goes, and where it lingers. In Pennsylvania, it’s only lawful for a website to hire a third-party to record its website’s visitors if the visitors have consented to the recording. […]
If you’ve bought a car from Carvana and are having trouble getting your title and registration, you’re not alone. Carvana is an online car dealer that’s had huge problems over the last year or so with customers not getting the titles to their car. Lots of different states have cracked down on them, resulting in […]
One situation we run across that is surprisingly common are banks that refuse to refund money to you when it’s stolen from your bank account. What happens is that you dispute a charge as fraudulent, and then the bank tells you they’re doing an investigation. But then even though you have proof that your account […]
Black and Decker recently was forced to recall more than half a million garment steamers because people were reporting burns from using the product. The specific product name is “BLACK+DECKER Model HGS011 Easy Garment Steamers.” So if you’ve been using that model, you need to immediately stop. Why? Because 241 different people have reported hot […]